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IT Project Management, 2nd Edition by Joseph Phillips

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10.5. Ensuring Quality Throughout the Project

As your project moves along through each process group, over hurdles, and through barriers, you'll need a proven system to check the quality of your progress. You may subscribe to any one of multiple theories in the world of project management to test the quality of your project. All of these theories, however, have one common thread: work completed must be proven to be in alignment with the project deliverables. This is scope verification—the process of ensuring that the project is creating what the customer has asked for.

For example, a project to create a new application for an organization will have several milestones in its path to completion. The desired deliverable of this project is that ...

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