Chapter 8

Closeout

In previous chapters, I used business fables to illustrate the positive and negative impacts of an IT leader’s behavior on projects. Business fables and stories are useful for training and transmitting knowledge, boosting morale, and even resolving conflict (Neile, 2015). In this last chapter, I leave you with one last business fable about a CEO’s struggle to transform the leadership mindset within his company’s culture. Janice Glover-Jones, CIO of the Defense Intelligence Agency, said in an August, 2015, speech that she was facing a similar challenge.

“This is why we’re focusing on employee development. Our budget was reduced greater than 30%, but I doubled our training budget. Th is training program is focusing on developing ...

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