Building a Digitized Platform

Most of us remember the journey from adolescence to adulthood as a mix of pain and anxiety with enough triumphs and good times to keep us plowing ahead. Building a digitized platform is a similar journey—with perhaps a little more willingness than the average teenager to take input from those who have traveled the journey before. Only this time, you’re taking your hundreds, thousands, or tens of thousands of colleagues with you on a journey toward disciplined, world-class, end-to-end business processes. We refer to this adventure as your IT savvy journey.

Building a digitized platform is the second obsession of IT-savvy firms. It’s a journey that leads to greater returns per IT dollar invested. ...

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