Case Study 1In Search of Enterprise Metrics

Doug Dexter’s case study is a good starting place and an example of how IT security metrics are a journey and not a destination. Doug’s experiences at Cisco put him at the heart of one of the most dynamic and complex IT security environments in the world. This complexity becomes apparent as Doug and team attempt to measure their risks, threats, and operational activities. Doug peels back the onion, so to speak, and shows how metrics at an organizational level cannot be something that you decide to do on a whim. Metrics take effort and a nuanced understanding of the goals and questions necessary even to define and articulate that which will be measured.

Doug offers a practitioner’s lessons in the benefits ...

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