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IT Services: Costs, Metrics, Benchmarking, and Marketing by Robert E. Matthews, Thomas R. DiPasquale, Anthony F. Tardugno

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3.5. Identify and Understand Risk

Let's face it, risk can never be completely removed, and it exists in some form in every project or venture you embark on. You can, however, plan for and reduce your exposure to risk. The only way to minimize risk is to first identify what the risks are, and understand their effects on reaching the goals of the project.

For example, let's use ISD model resourcing as a risk. As we stated earlier in this chapter, staffing the ISD model will be one of your biggest challenges. If we did not identify this risk upfront and begin to engage various resource suppliers early on, you might have an excellent strategy that has been approved and funded by management only to find out that you cannot successfully deliver it. ...

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