Appendix G. Into and Beyond the New Millennium

This appendix concludes our historical look at systems management by presenting key IT developments in the decade of the 1990s along with a few predictions for the new millennium. This is worth reviewing because the future direction of IT is where many of us will spend much of our professional lives.

The proliferation of interconnected PCs led to critical emphasis on the performance and reliability of the networks that connected all these various clients to their servers. As a result, capacity planning expanded its discipline into the more widespread area of networks, with multiple distributed computing resources of various architectures.

Undoubtedly the most significant IT advancement ...

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