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IT Systems Management, Second Edition by Rich Schiesser

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Chapter 12. Storage Management

Introduction

More than most other systems management processes, storage management involves a certain degree of trust. Users entrust us with the safekeeping of their data. They trust that they will be able to access their data reliably in acceptable periods of time. They trust that, when they retrieve it, it will be in the same state and condition as it was when they last stored it. Infrastructure managers trust that the devices they purchase from storage-equipment suppliers will perform reliably and responsively; suppliers, in turn, trust that their clients will operate and maintain their equipment properly.

We will interweave this idea of trust into our discussion on the process of managing ...

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