January 2010
Intermediate to advanced
600 pages
13h 25m
English
Content preview from IT Systems Management, Second Edition
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Chapter 21. Integrating Systems Management Processes
Introduction
At this point we have thoroughly discussed the 12 processes of systems management and how to develop the procedures that comprise and support them in a robust manner. Now we will look more closely at the various relationships between these 12 processes to learn which ones integrate with which in the best manner. Understanding to what degree a process is tactical or strategic in nature helps us understand the integrating relationships between them.
Distinguishing Strategic Processes from Tactical Processes
Most IT professionals seem capable of distinguishing between strategic and tactical activities. But it has been my experience that infrastructure ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.