Chapter 2

Building a Successful Program

Keywords: Culture, Organizational Design, Alignment, Project/Program Success, Center of Excellence, Scale, Productivity


In Chapter 1, we considered all the “hype” about AI (currently the biggest and hottest “hype” topic) and other “hype items,” and the fact that all the tools needed for data analysis have been around for at least 20 years. Yet every year a “new name” is given to an old procedure either by some field new to analytics that does not understand the history of data analysis OR by a “new company” that wants to “hype” its product by giving an old procedure a new name, thus making the unsuspecting audience “think” that a NEW process has just been discovered, when it has not. In this ...

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