CHAPTER 8
Eliminate to Select Key Leading Performance Indicators
The art of knowing is knowing what to ignore.
—RUMI, THIRTEENTH CENTURY
Big Data is a powerful tool for inferring correlations, not a magic wand for inferring causality.
—GARY MARCUS, 2013
JUST AS ANY BRAINSTORMING SESSION leads into an elimination exercise, so must your dashboard initiative turn into a selection process. In the previous steps, coverage was key: Your goal was to avoid leaving out critical success/failure factors and to elicit as many potential dashboard metrics as possible from different departments and businesses. Now is the time to narrow down that list to the metrics most likely to matter to performance. Most often, companies need help, drowning in the sheer ...
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