You are working on a big project for your boss. You have been barricaded in your office for days trying to finish it. But that’s nothing new. Your employees know you are always super busy. You’ve been managing this team—sixteen people now—for several years. They know how to do their jobs, so you pretty much leave them alone unless something comes up. Unfortunately, something always does. Today, a crisis forces you to come whirling out of your office, determined to solve it quickly so you can get back to your “real work.” But solving the problem consumes most of your day. By the time you finally get back to your office, you are way behind schedule.

If this sounds like you, you are not alone. ...

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