You have a meaty new project for one of your very capable employees, Sam. Sam is inexperienced, but bright and eager—that’s why you picked him for this project. You hand Sam a large stack of documents and tell him, “The first thing I want you to do is read through all this material and get a feel for what’s going on here.” Then you describe the genesis of the project, the other relevant players, and the overall goal. You tell Sam, “I’m not entirely sure what the final result should look like. What do you think?” This leads to a good discussion, but, in the end, you don’t specify any concrete deliverable. You suggest that Sam get some input from his colleague, Barb, who did a similar project ...

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