Chapter 2
Mmm … Interesting; so what exactly is it that you want to learn?
Implementing your great participant interviewing skills on stakeholders: asking good questions, listening, saying the right things, and identifying research opportunities
Chapter 2 is about identifying research opportunities by developing empathy toward stakeholders. The chapter introduces the most important questions to ask your stakeholders as well as tactics for handling research requests and delaying early methodology discussions. It also discusses ways to become a better listener and thinker.
Joshua Ledwell
Single most important requirement for successful #ux ...
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