Chapter 4. Benefiting from an SOA and Web Services


“Many of the off-the-shelf packages are monolithic and do not provide a service-oriented architecture of modular services which demand-side partners can pick and choose from. We face the challenge of achieving expediency of deployment and maintaining business agility.”

 --Mauricio Cori, IT Manager, eBusiness and Customer Operations IT, Hewlett-Packard Co.

With any new technology, there is always a lot of skepticism, especially from business managers. The claims made by vendors for new technologies don't always translate into business benefits. New technologies also mean large new investments and a long time until one can see business benefits.

A service-oriented architecture (SOA), and its implementation ...

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