12.3. The Small Package Application
The FSD was originally organized to handle large items, such as equipment and supplies, not small packages. The FSD agreed to help implement this contract because it realized that its customers send large packages, as well as thousands of small packages (less than 150 lbs.) each year to various domestic and international destinations. Until recently, these customers shipped all their small packages using dedicated terminals with software from FSD's domestic small-package carrier, FedEx.
However, the FSD was concerned about the high cost and lack of flexibility in this process. The FedEx software, which relied on a server at the carrier's facility to handle the entire shipping transaction process, did not give ...
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