Understanding workflows

Workflow is what JIRA uses to model business processes. It is a flow of states (steps ) that issues go through one by one with paths between them (transitions). All issues in JIRA are based on their issue type and the project they are in, and they have a workflow applied. Issues move through workflows from one step (for example, Open) to another (for example, Closed). For this reason, it is sometimes referred to as the life cycle of issues. This life cycle is shown in the following diagram:

Understanding workflows

The preceding diagram shows a very simple workflow in JIRA. The rectangles represent the steps and the arrows represent transitions that ...

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