Chapter 1: Why Choose Jira Work Management?

For years, Atlassian's flagship collection of products known as Jira has been a favorite for project and product managers. This also rings true for those working in the field of information technology service management (ITSM). Jira has come a long way since it debuted in 2002 as an issue- and bug-tracking tool, with several products now having been launched since the initial offering.

So, whether you are a seasoned veteran of the Jira world or brand new to this funny-sounding tool landscape, this book will be just what you need to get up and running with navigating the product known as Jira Work Management (JWM).

As these new Jira products have sprouted up, there has come additional functionality ...

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