September 2018
Beginner
176 pages
4h 48m
English
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8
Evaluating Job Aids
There is a tendency to shortchange evaluation when it comes to job aids and ignore its importance. In some cases, the client is in a hurry and doesn’t have the patience to come back and evaluate the results. In other cases, the consultant or designer believes that evaluation is too difficult or—for some soft-skill issues—impossible to measure. Both perspectives are wrong and shortsighted. Evaluation is important for many reasons.
Evaluating Results
For starters, you need to evaluate the job aid to determine the kinds of improvements required, especially if you have a client who resists evaluating. One approach for dealing with clients who push back when you speak of evaluation is instead to talk in terms of “next steps” ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.