8 INTERVENTIONS TO IMPROVE JOB SATISFACTION

DOI: 10.4324/9781003250616-8

As I discussed in the opening chapter, there are two main justifications for paying attention to job satisfaction: The humanitarian (taking care of people is the ethical and moral thing to do) and the pragmatic (job satisfaction affects the bottom line). For these reasons, job satisfaction is important to understand, and it is important that those who run organizations do what they can to maximize it.

Job satisfaction is easily assessed with employee surveys. Administered online, an entire organization can be assessed in a matter of days. Many organizations benchmark employee satisfaction and other variables such as engagement. Areas of the organization where employees ...

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