Follow-up test

Effective communication

  • Do you believe in the central importance of good two-way communication in the context of working life?
  • Before any formal communication situation – such as a presentation or a meeting – do you consider the six principles of effective speaking?
  • Can you speak clearly, simply and concisely, and also do so with spirit and in a natural unselfconscious way?
  • Are your skills of preparing and planning consistently applied to interviews and meetings?
  • Has anyone commented in the last six months that you are a good listener?
  • Can you take constructive criticism in the right spirit and manner as well as give it?
  • In your organization, are there clear if informal channels for downward, upward and lateral communication? ...

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