Idea 6: Nine forms of body language

Nothing is more confusing than the person who gives good advice but sets a bad example.

Anonymous

Caressing, embracing and holding hands are as much ways of communicating as is human speech. Body language, as it is now familiarly called, is something we use and observe throughout our waking hours. Everyone, for example, can interpret a smile or a threatening gesture. And the voice conveys more through its tone or volume than simply the words spoken.

Although we have evolved language as our principal medium for communicating with each other, we retain non-verbal communication, just as a sailing yacht might have an auxiliary motor. It is especially important as an expression of relationship. In Japan as in African ...

Get John Adair's 100 Greatest Ideas for Brilliant Communication now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.