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John P. Kotter on What Leaders Really Do by John P. Kotter

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7

What Effective General Managers Really Do

HERE IS A DESCRIPTION of a reasonably typical day in the life of a successful executive. The individual in this case is Michael Richardson, the president of an investment management firm.

A.M. 7:35 He arrives at work after a short commute, unpacks his briefcase, gets some coffee, and begins a “to do” list for the day.

7:40 Jerry Bradshaw, a subordinate, arrives at his office, which is right next to Richardson’s. One of Bradshaw’s duties is to act as an assistant to Richardson.

7:45 Bradshaw and Richardson converse about a number of topics. Richardson shows Bradshaw some pictures he recently took at his summer home.

8:00 Bradshaw and Richardson talk about a schedule and priorities for the day. In the ...

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