Include the Margin
We need a system of inclusive capitalism that would have a twin mission: making profits and also improving lives for those who don't fully benefit from market forces.
—Bill Gates, chairman, Microsoft Corporation
In 2004, Dr. Rana Kapoor quit his job with a multinational company to start an inclusive bank: one that would sustainably serve the financial needs of the broadest possible swath of consumers. Dr. Kapoor felt strongly that banks should be servants of a country's economy rather than its arrogant masters. His vision of serving the needs of the Indian economy extended to the six hundred million Indians who had no access to a bank. To turn his vision into reality, he staffed his new venture—a ...