For most clients, the goal of a Juniper professional service engagement is to improve the client’s network. Our clients are typically looking to us network warriors to increase the speed of their networks, or for a new set of services—and this is where the “warrior” in network warrior comes in. We are the smoking gun, the get-this-done fix-it specialist and miracle worker all rolled into one professional service engineer. This is also where Juniper Networks has really made a name for itself this past decade, by being faster, more reliable, and more feature-rich than the competition, and thus making our warrior jobs much easier.
In almost every case, the result of the engagement is an increase in connectivity and/or availability for the client’s network. That is why this next engagement was totally different from all the others I have participated in—we were brought in to deter connectivity and reduce the availability of services.
For this engagement, the tribe was brought in to make a client’s data center compliant with Payment Card Industry (PCI) regulations. This client deals with a high volume of customer credit cards and personal and credit information. As such, they must meet strict regulations set forth by the government for the protection of this information. For those of you that have not played with PCI compliance, check out the information found on the official PCI Security Standard Council website.
From a network warrior’s ...