Just Culture, 2nd Edition

2 “You Have Nothing to Fear if You’ve Done Nothing Wrong”

"You have nothing to fear if you have done nothing wrong." this statement was made by a prosecutor in a European country. He responded to concerns from the aviation sector that human errors—normal, honest mistakes—were being converted into criminal behavior by his office. Some pilots and air traffic controllers were being fined or charged for rule infractions that were part and parcel of getting the job done. And they and their colleagues were getting anxious. Was data supplied in good faith, for example through incident reports, going to be used against them? Were there enough protections against the prying of a prosecutorial office?

Don't worry, said the prosecutor. Trust me. There is ...