7. Case Study: Samson Rope Technologies, Inc.

When I wrote my first book, Kaizen Assembly: Designing, Constructing, and Managing a Lean Assembly Line, I dedicated one chapter to a case study of a company that used my company kaizen program as the foundation and driver for all lean initiatives. The company was highly successful in its journey, and today I use the same model for other clients. Of course every journey is different, and implementations are always customized to provide the greatest possibility of success for each organization.

The company kaizen program illustrated in this book has not changed a whole lot; I have made just a few modifications over the last three years. The company described in Kaizen Assembly was a manual-assembly-based ...

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