Key Management Models, 3rd Edition

Table of contents

1. Cover
2. Title page
3. Contents
4. About the authors
5. Publisher’s acknowledgements
6. Preface
7. Using this book
8. PART 1 Corporate and business strategy
   1. 1 Ansoff’s matrix and product market grid
   2. 2 BCG matrix
   3. 3 Strategic dialogue
   4. 4 BHAG
   5. 5 Blue ocean strategy
   6. 6 Business model canvas
   7. 7 Business scope (Abell)
   8. 8 Competitive analysis: Porter’s five forces model
   9. 9 Core competencies
   10. 10 Internationalisation strategy framework
   11. 11 Road-mapping
   12. 12 Scenario planning
   13. 13 Strategy maps
   14. 14 SWOT analysis
   15. 15 Value disciplines
9. PART 2 Organisation and governance
   1. 16 7-S framework
   2. 17 Balanced scorecard
   3. 18 Benchmarking
   4. 19 Organisational growth model (Greiner)
   5. 20 Offshoring/outsourcing
   6. 21 Organisational configurations (Mintzberg)
   7. 22 Overhead value analysis
   8. 23 Risk management
   9. 24 The value chain
10. PART 3 Finance
    1. 25 Activity-based costing
    2. 26 Capital asset pricing model (CAPM)
    3. 27 Discounted cash flow (DCF) and net present value (NPV)
    4. 28 DuPont scheme
    5. 29 Economic value added (EVA) and weighted average cost of capital (WACC)
    6. 30 Financial ratio analysis: liquidity, solvency and profitability ratios
    7. 31 Investment stages
    8. 32 Real options theory
    9. 33 Risk–reward analysis
    10. 34 Value-based management
11. PART 4 Marketing and sales
    1. 35 4Ps of marketing (Kotler)
    2. 36 Branding pentagram
    3. 37 Client pyramid (Curry)
    4. 38 Crowdsourcing
    5. 39 Customer journey mapping
    6. 40 MABA analysis
    7. 41 Social network analysis
    8. 42 Stakeholder management
12. PART 5 Operations, supply chain management and procurement
    1. 43 Business process redesign
    2. 44 House of purchasing and supply
    3. 45 Kaizen/Gemba
    4. 46 Lean thinking/just-in-time
    5. 47 Purchasing model (Kraljic)
    6. 48 Root cause analysis/Pareto analysis
    7. 49 Six sigma
    8. 50 The EFQM model
    9. 51 Value stream mapping
13. PART 6 Innovation, technology management and e-business
    1. 52 Diffusion model
    2. 53 Disruptive innovation
    3. 54 Hype cycle
    4. 55 Innovation circle
    5. 56 Information Technology Infrastructure Library (ITIL®)
    6. 57 Stage-Gate model
    7. 58 Strategic IT-alignment model
    8. 59 The Open Group Architecture Framework (TOGAF®)
14. PART 7 Human resources (HR) and change management
    1. 60 Change quadrants
    2. 61 Compensation model
    3. 62 Eight phases of change (Kotter)
    4. 63 HR business roles
    5. 64 Motivational insights
    6. 65 Six thinking hats (De Bono)
    7. 66 Socially engineered change
    8. 67 Team roles (Belbin)
    9. 68 The Deming cycle: plan–do–check–act
15. PART 8 Leadership and (inter)cultural management
    1. 69 Bottom of the pyramid
    2. 70 CAGE distance framework
    3. 71 Competing values
    4. 72 Core quadrants
    5. 73 Cultural dimensions (Hofstede)
    6. 74 Culture dimensions (Trompenaars)
    7. 75 Focus–energy matrix
    8. 76 Seven habits of highly effective people (Covey)
    9. 77 Situational leadership
16. Appendix: Model matrix and categorisation
17. Index
18. Imprint