HR business roles


The big picture

In many organisations, the activities related to HR are organised in an HR department. This department supports the organisation with advice, procedures, administrative processing and other activities related to a managing human resources of the organisation. However, the HR department can take on different roles. The HR business roles model by David Ulrich introduces four roles for HR:

  • Strategic partner
  • Administrative expert
  • Employee champion
  • Change agent.

The best HR departments know how to act in each of these four roles, at the right time.

When to use it

Traditionally HR has to keep a balance in ...

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