September 2012
Intermediate to advanced
376 pages
6h 44m
English
Content preview from Key Performance Indicators (KPI)
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60
Staff advocacy score
Strategic perspective
Employee perspective
Key performance question this indicator helps to answer
To what extent are our employees advocates of our business?
Why is this indicator important?
Having employees that believe in your business is important as this shines through in the way they interact with customers and deliver operations. What’s more, employees that are advocates of your business refer your company to their friends and family members, not only as potential customers but also as a potential employer.
Having your own employees on your side is critical in an era where personal views spread like wildfire through the social media and online universe. In a world where we compete for the best talent and ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.