April 2015
Intermediate to advanced
448 pages
8h 47m
English
book
Key Performance Indicators: Developing, Implementing, and Using Winning KPIs, 3rd Edition
by David Parmenter
Content preview from Key Performance Indicators: Developing, Implementing, and Using Winning KPIs, 3rd Edition
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Appendix EPerformance Measures Database
The key performance indicator (KPI) team will have gathered and recorded performance measures from information gained from discussions held with senior management, revisiting company archives, reviewing monthly reports, and external research. In addition, teams will, during workshop sessions, ascertained new performance measures they wish to use.
These identified performance measures need to be recorded, collated, and modified in a database that is available to all staff. This database will have a read-only facility for all employees. Amendment is permitted only by team coordinators (restricted to their area) and the KPI team (unlimited restriction).
The following tables are a listing of performance measures to help start this process off. They will be a valuable resource when looking at performance measures during brainstorming sessions. You can acquire this database electronically from www.davidparmenter.com (for a small fee).
In this edition I have been influenced by Stacey Barr's work and agree that it is beneficial to evaluate potential measures by asking two questions for each potential measure:
- How strong an indicator of performance is this measure (5 = very strong, 1 = very weak)?
- How feasible will it be to actually measure this (5 = very easy as will already be system generated or will be able to be gathered through minimal effort, 3 = special request will be required to gather data, 1 = very difficult to gather data)?
The ...
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Read now
Unlock full access
More than 5,000 organizations count on O’Reilly
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.