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Key Performance Indicators: Developing, Implementing, and Using Winning KPIs, 3rd Edition
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Key Performance Indicators: Developing, Implementing, and Using Winning KPIs, 3rd Edition

by David Parmenter
April 2015
Intermediate to advanced content levelIntermediate to advanced
448 pages
8h 47m
English
Wiley
Audiobook available
Content preview from Key Performance Indicators: Developing, Implementing, and Using Winning KPIs, 3rd Edition

Chapter 4Revitalizing Performance

An accredited coach pointed out to me recently that I had not made it clear enough as to why the senior management team should be interested in performance measures.

Winning KPIs are part of the bigger picture to succeeding with performance management. I have developed a model to help organizations see where KPIs fit within the larger picture of revitalizing performance management, see Exhibit 4.1. It is my hope that this model will help identify why organizations are failing to meet their potential and why many performance-management initiatives, like the balanced scorecard, fail.

c04ex001

Exhibit 4.1 Revitalizing Our Performance Management Model

I believe that performance management has been much misunderstood, ...

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Publisher Resources

ISBN: 9781119019831Purchase book