Introduction

I have had over 100 bosses in 10 years. I can hear you say, “Wow, how did you screw up so bad?” So let me explain. As the owner of a communications agency since 2010, I've had the privilege of supporting over 100 different nonprofit clients to help them amplify their good through effective communication strategies and tactics. That's over 100 different people giving me feedback and reviewing my team's work. Thus, 100 people pay me and are my bosses.

That's also a lot of humans to learn from over the years – a lot of personalities to navigate and to receive input from regarding our work. It's a lot of opportunities to understand how humans provide feedback and review work products.

I've also learned that, more often than not, feedback can be hurtful. It can feel like people don't appreciate your idea or the hard work it takes to get something done. Unfortunately, we've experienced an increase in painful feedback and creative review processes in the past few years. This increase in blunt, unhelpful feedback inspired me to write this book.

Here's a revolutionary idea: you can control the feedback you receive. You can control the way it is given, its energy, and even the amount of it you get. As a result, you can create a feedback process that is kind and leads to better results.

Kind Review is a revolutionary process that helps you understand the feedback styles in your work life so you can get your creative projects done quicker and with more collaboration. This ...

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