3Go Out of Your Way to Make a Difference

Be welcoming, approachable and inclusive

Imagine that you are invited to a party. Your friend greets you when you arrive, but for the rest of the evening they’re darting about looking stressed. They leave you to get your own drink and don’t introduce you to anyone. You try joining in a couple of conversations with people, but no one seems that interested in chatting to you.

Do you feel welcome? It’s unlikely! You can probably think of other times and situations where you’ve not felt welcome; ignored and excluded.

On the other hand, you can probably remember times when someone made a point of welcoming and including you – as a new employee, at someone else’s family occasion, a meeting or conference, ...

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