In the first two chapters of this book, you discovered not only what an occasional trainer (OT) is, but that you have likely found yourself playing that role. The third chapter discussed SMEs, demonstrating how they still can stumble into barriers that prevent them from communicating clearly with novices. You also received guidance to overcome these barriers.

A Winning Formula

Wouldn’t it be wonderful if there were a simple, easy-to-use formula you could apply to any training, teaching, coaching, tutoring, guiding situation? And, what if that formula worked with any type or number of learners and any content or difficulty level? What if you felt ...

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