Congratulations! As a full-fledged OT, you are almost there. This book has packed into it just about everything we believe is useful for transferring your know-how to others who do not yet possess your capability to perform. This chapter provides a few more bits of advice to polish your OT skills as you head off to train, teach, coach, mentor, or engage in any activity that results in another person being able to do what you can.

The Three Cs

We begin at a high level with some powerful advice that we received from a great trainer-educator many years ago. Dugan Laird has since passed away, but his words remain deeply embedded within us. The advice ...

Get Know-How now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.