May 2011
Beginner
196 pages
4h 33m
English
Content preview from Knowledge Management for Sales and Marketing
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
8
Case study from British Telecom: supporting a distributed sales force
John Davies (BT), Ian Thurlow (BT) and Paul Warren (Eurescom)
British Telecom (BT) is one of the world’s leading providers of communications solutions and services, operating in 170 countries around the globe. BT’s principal activities include networked IT services, local, national and international telecommunications services, and higher value broadband and Internet products and services. Servicing many customers in the fast-moving telecommunications industry requires a large and dispersed sales and support force, with excellent access to up-to-date knowledge and information. In this chapter, John Davies, Ian Thurlow and Paul Warren describe ongoing research to improve ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.