1Knowledge management and journalism

Executive summary

This book proceeds from the idea that journalists and editorial executives need to work smarter in the information age. Productivity and success will come more from intangibles such as knowledge management rather than from doing the same things over and over again, such as looking for more ways to cut costs. Knowledge management is one of the key tools of the information age. This chapter looks first at the big picture, presenting the drivers that are producing massive change all over the world. It then defines knowledge in relation to the tools journalists have previously used – data and information. And then it considers the possible scenarios that will lead to change in the newsroom. All ...

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