Knowledge Management in the Digital Newsroom

4Intranets and knowledge management

Executive summary

Once issues of mindset and the physical arrangement of the newsroom have been dealt with, technology comes into its own. One of the key ways to apply knowledge management is through teamwork and collaboration – getting people to work together and share ideas. Many brains truly work better than one. But the bigger an organization, the less likely people are able to share ideas. Intranets are powerful tools for linking teams. Often these people work in different parts of the same building within a large organization. Sometimes they work in different parts of the world. Used properly and maintained efficiently, intranets let members of a news organization do better research and ‘know what they ...