Knowledge Management in Practice

Foreword

People and civilizations desire and cherish wisdom—inspired wisdom or the kind from experience that leads to deep expertise. In knowledge professions, the pathway to wisdom is data → information → knowledge. As the penultimate step, knowledge involves notions of the nature of an expert versus a novice, heuristics based on experience, and depth versus narrow intelligence. The pathway starts with the imperative for clean, relevant, error-free data in a form suitable for analytics and scientific analysis. Information should be relevant to the needs of the users, in an appropriate format for interpreting and archiving, and should be presented for convenient visualization.

People in small communities and large organizations collaborate and ...