Preface

Knowledge is recognized as a valuable asset in organizations across many industries. How knowledge is shared, leveraged, obtained, and managed will be the difference in how successful and sustainable an organization will become. This book is a culmination of my years of experience in the knowledge management (KM) discipline. Since 1998, I have been involved in various KM activities such as researching, developing processes for capturing and codifying knowledge, developing KM systems, developing and operationalizing KM strategies across several industries, writing articles and books, developing and teaching KM curriculum, and speaking at numerous KM conferences.

Why I Wrote This Book

The use of KM principles, practices, and procedures ...

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