Knowledge Management in Innovative Companies 1

Table of contents

1. Cover
2. Preface
3. 1 The KM Project in an Organization
   1. 1.1. Articulation of Chapter 1
   2. 1.2. Knowledge management
   3. 1.3. A reference framework for a knowledge-based KM
   4. 1.4. The virtuous cycle of knowledge
   5. 1.5. The MASK method
   6. 1.6. The KM process repository
   7. 1.7. Critical success factors for a global KM project
   8. 1.8. Overview
4. 2 Strategic Analysis of an Organization’s Knowledge Capital
   1. 2.1. Articulation of Chapter 2
   2. 2.2. Introduction to the strategic analysis of knowledge capital
   3. 2.3. Chronopost: observing professions
   4. 2.4. Hydro-Québec
   5. 2.5. The IPEN’s Radiopharmacy Center
   6. 2.6. Sonatrach
   7. 2.7. Lessons learned from the four case studies
5. 3 Capitalizing on the Organization’s Knowledge
   1. 3.1. Articulation of Chapter 3
   2. 3.2. Introduction to knowledge capitalization
   3. 3.3. The case of INRS: a consulting approach to improve safety when using woodworking machines
   4. 3.4. The case of code systems: knowledge books for code management and code control
   5. 3.5. The IRSN case
   6. 3.6. Lessons learned from case studies
6. References
7. Index
8. End User License Agreement