Chapter 3. From Information to Knowledge
What information consumes is rather obvious: it consumes the attention of its recipients. Hence, a wealth of information creates a poverty of attention, and a need to allocate that attention efficiently among the overabundance of information sources that might consume it. | ||
| --Herbert Simon | ||
IN THIS CHAPTER
Differentiate between knowledge, information and data.
Understand the lingo of knowledge management concepts.
Understand conversion processes underlying the IM → KM transformation.
Understand knowledge categories, components, and flows in an enterprise.
Understand how a KM system differs from a data warehouse, an intranet, GroupWare, and project management tool and how KM differs from organizational learning. ...
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