Chapter 4. The 10-Step KM Roadmap
They copied all that they could follow but they could not copy my mind, and I left 'em sweating and stealing and a year and half behind | ||
| --Rudyard Kipling. | ||
IN THIS CHAPTER
Understand the 10-step knowledge management roadmap and how it applies to your company.
Understand the four phases constituting these 10 steps: infrastructural evaluation; KM system analysis, design, and development; deployment; and evaluation.
Understand where each step takes you.
Articulate a clear link between KM and business strategy to maximize performance and impact on your company's bottom line.
Learn how to prioritize KM processes to maximize business impact.
Understand the key steps involved in knowledge auditing, knowledge mapping, strategic ...
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