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Knowledge Management Toolkit, The
book

Knowledge Management Toolkit, The

by Amrit Tiwana
December 1999
Beginner to intermediate
608 pages
15h 49m
English
Pearson
Content preview from Knowledge Management Toolkit, The

Chapter 15. Case Studies

 

If a man empties his purse into his head, no man can take it away from him. An investment in knowledge always pays the best interest

 
 --Benjamin Franklin

IN THIS CHAPTER

  • Understand how high-performance companies manage knowledge.

  • Understand process distributions in successful knowledge management projects.

  • Analyze KM case studies from the aerospace, software, consumer technology, telecommunications, publishing, consumer products, pharmaceuticals, and consulting industries.

  • Understand the strategic alignment of a successful knowledge management project with existing business processes.

  • Understand how your knowledge management project can build both upon the failures and successes of these companies.

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Publisher Resources

ISBN: 0130128538Purchase book