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La responsabilité sociale des entreprises by Jacques Igalens, Jacques Igalens

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A

achat responsable 27

agence de notation 89, 90, 103-105, 107-110, 112, 117, 119

assurances XIX, 70, 75

B

banque XIX-XX, 14, 70-76, 78, 80-85

bilan social 41, 97

bureaucratie 115, 117

business case XVIII, 15, 17-18, 25-26, 32-33

business model 10, 54, 59, 61-62

C

capitalisme 26, 29, 47-48, 50, 52-54

citoyenneté 27, 54

client 14-15, 23-25, 30, 40, 64, 73-75, 80-86, 106, 119

contrat social 6, 8, 118

coopérative 74, 84

création de valeur 31-32, 37, 58, 78, 100-102

crédit 70, 72-73, 83, 85

crise, crise économique, financière XVII, 11, 20, 45-46, 48, 51, 69, 70, 72, 84, 113

D

délocalisation 10, 28, 48, 102

développement durable XVI, XIX, 6, 19, 47, 57, 114, 118

dialogue social 5

E

externalité 31, 56, 94, 101, 103

F

financement 54, 70-73

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