Chapter 11

1: What is the FCAPS model used for?
A1: Answer: The FCAPS model is used as the framework for network management platforms.
2: What are the layers of the FCAPS model?
A2: Answer: Fault management, configuration management, accounting management, performance management, and security management.
3: What is a NOC? What purpose does a NOC serve?
A3: Answer: A network operations center, or NOC, is a central network management location. The focus of a NOC is the implementation of the FCAPS model. A NOC functions as a control center for network fault management (troubleshooting), configuration, accounting, performance monitoring, and security.
4: What are the six steps in the fault management process?
A4: Answer:
Step 1.
A network event triggers ...

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