1.4. Business Drivers and IT Strategy

The previous discussion highlights the challenges being faced today by the IT department of any organization responsible for the development, deployment, maintenance, and evolution of software-intensive systems. Their ability to manage complexity and rapidly adapt to change is a major determinant in whether such organizations are able to compete and succeed in the industries in which they operate.

However, it is also useful to consider the challenges as they are perceived by the various business units within an organization. In particular, consider two separate aspects of their perception.

The first is the business context in which they operate and the business objectives that drive their information technology ...

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