Adamson, Brent, 42

Advertising, 5

marketing metrics and, 10

promotion plan and, 26, 34

Assessment

customer development, 81–82

market, 25

Attitude, winning, 28–29

Authority, 57

Awareness, in sales process, 62

Behaviors at meeting, 70

Best practices, 7, 23, 55, 76, 86, 119–120

Beyond the product, 34

Boyle, Steven L., 106

Brand names, 4

Brand promise, 94–95

Branding, 131–132

Breakthrough Ideas for Today’s Business Agenda (Cialdini), 56

Building relationships by salesperson, 71–74

Buyers, 62

Buying signals, 60

CEO

context for, 3

marketing function, 15

Marketing Pyramid and, 1–3

new product launch, 1–5

overriding goal of, 1–2

worldview, 2

Challengers, salesperson as, 43

Checklist

leadership and management, 16–22, 121–122

new product launch, ...

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