L&D's Playbook for the Digital Age

Driving Learning Value in the Digital Age

The greatest innovations have not come from a lone inventor. Instead, they come from a team working together in the pursuit of a common goal.

—WALTER ISAACSON

Learning is the result of interaction, and the design of the learning experience dictates how robust that interaction is and how successful it is at closing performance gaps and changing behavior. The majority of our time in L&D is spent creating those learning experiences and, we hope, maximizing their impact through interaction. Throughout our practice, a series of questions consistently arises:

•  How effective is the learning experience?

•  Is ...