Chapter 9

WHAT IS INTERPERSONAL MASTERY?

When a leader whispers, it is often heard as a shout.

—R. B. HEWERTSON

IT’S ABOUT THE RELATIONSHIP; IT’S ABOUT THE CONVERSATION

Definition: Interpersonal mastery is having integrated the Emotional Intelligence competencies and the dialogue skills to interact successfully with other people.

Your ability to communicate and work well with others is a key foundational skill set if you want to keep and excel at your job. That’s not hyperbole. It’s a fact. How many people do you know or know about who are no longer in their jobs because they “could not play well with others”? It’s rarely one’s lack of technical skills that cause the problem. In fact, anyone who studies this topic knows that consistently, the ...

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